Cloud Infrastructure Operations Engineer (On-site – Frankfurt)
Location: Frankfurt, Germany
Employment Type: Full-time

Job Responsibilities

Operations Support:

• Provide on-site support for the customer’s cloud infrastructure operations, including but not limited to servers, networking, storage, security, and monitoring systems.
• Perform daily cloud resource management, configuration changes, system inspections, issue troubleshooting, and incident response according to client requirements.
• Assist with the creation, maintenance, scaling, and optimization of cloud resources to ensure high availability and system stability.
• Communicate effectively with the client in both English and Chinese to quickly understand and respond to business needs.
• Follow the client's processes and standards to ensure services are compliant, standardized, and secure.

Stability & Assurance:

• Provide technical assessment and improvement recommendations related to system architecture stability based on the customer’s existing infrastructure and business development goals.
• Conduct regular health checks, collect system metrics, configuration, and architecture information to evaluate overall system health.
• Offer specific solutions and technical optimization advice for identified issues.
• Participate in multi-layer diagnostics and analysis across network architecture, computing resources, storage systems, databases, and security structures.
• Deliver comprehensive health check reports to help clients identify potential risks early and ensure business continuity.

Job Requirements

• Experience: Minimum 2 years of experience in cloud platform operations or system administration (e.g., AWS, Azure, GCP, Alibaba Cloud, Huawei Cloud).
• Language: Native Chinese speaker with strong English communication skills (speaking, reading, writing, listening).
• Technical Skills: Solid understanding of cloud architecture, networking fundamentals, virtualization, containerization (e.g., Docker/Kubernetes), and monitoring/alerting systems (e.g., Zabbix, Prometheus).
• Work Permit: Must hold valid residence and work authorization in Germany.
• Other Qualities: Strong customer service mindset, attention to detail, high sense of responsibility, and ability to respond quickly to client needs.
• Preferred Qualifications: Experience with multi-cloud environments and/or familiarity with DevOps and automation tools (e.g., Terraform, Ansible, CI/CD pipelines).

Cloud Infra运维工程师（驻场 - 法兰克福）

【工作地点】：德国法兰克福
【工作性质】：全职

【岗位职责】

运维支持部分：

• 驻场支持甲方客户的云基础设施运维工作（Cloud Infrastructure Operations），包括但不限于服务器、网络、存储、安全、监控等；
• 按照客户要求执行日常的云平台资源管理、配置变更、系统巡检、问题排查及故障响应；
• 协助客户完成云资源的创建、维护、扩容及优化，确保系统高可用和稳定运行；
• 使用英文和中文与客户进行有效沟通，快速理解并响应业务需求；
• 遵循客户的流程和标准，确保服务合规、规范、安全。

护航保障部分：

• 基于客户现有基础架构及业务发展目标，提供系统架构稳定性相关的技术评估与改进建议；
• 定期实施健康检查，采集系统运行数据、配置与架构信息，评估整体架构健康状况；
• 针对问题提供具体解决方案与技术优化建议；
• 参与网络架构、计算资源、存储系统、数据库、安全架构等多层面的运行参数分析与诊断；
• 输出综合健康检查报告，协助客户提前发现风险，保障业务连续性。

【任职要求】

• 工作经验：具备2年以上云平台（如 AWS, Azure, GCP 或阿里云、华为云等）运维或系统管理经验；
• 语言要求：母语为中文，具备良好的英语沟通能力（听说读写）；
• 技术背景：熟悉云计算架构、网络基础、虚拟化、容器化技术（如Docker/K8s）、监控和告警系统（如Zabbix, Prometheus）；
• 资质要求：具备德国合法居留和工作许可；
• 有良好的客户服务意识，工作细致、责任心强，能快速响应客户需求；
• 优先考虑：具备多云环境经验、或熟悉 DevOps/自动化运维工具（如Terraform、Ansible、CI/CD等）的候选人。