Service Delivery Specialist
Role Summary:
The position’s responsibility is to organize and deliver defined service to Customer. Including ID06 card, outplaced employee employment life cycle management etc.
Role and Responsibilities:
- Deliver and follow up defined services provided to Customer.
- Ensures all service delivered compliance with local employment laws, regulations, and company policies, procedures, and processes.
- Support tax coordination number handling and follow up, SKV 1160 report
- ID06 card handling, monitor card status and timely remind and follow up with Customer, of new and extension case, collect document, check and verify document submitted.
- Outplaced employee employment lifecycle management
- Employment contract and master data management
- Administer and monitor time attendance reporting
- Support payroll team to properly calculate salary
- Support to check service invoice amount with the Customer
- Partner with internal teams to review processes, identify issues and partner with them to resolve issues.
Qualifications and Education Requirements:
- University bachelor’s degree or similar.
- Minimum 2 years working experience in a generalist role.
- Very good at Microsoft Excel and Word, good analytical skills, basic understanding of financial knowledge
- Preferred working experiences from a global/international organization
- Fluent in Swedish and English, Mandarin.
- Basic labor law knowledge of European countries
Skills and Personality Traits
- Proactive, good communications and cooperation skills.
- “People person” and ability to create good relations internal and external.
- Engaging team player
- Result-oriented go-better
- Attentive, Patience and Humble
About Minnovation International AB
Minnovation is a fast-growing HR consulting and Employer of Record (EOR) company, recognized as a multi-year Gazelle Award winner for our rapid and sustainable growth. We help companies seamlessly expand into new markets across the Nordics and Europe by delivering compliant employment, payroll, and HR solutions.
Our mission is to simplify international workforce expansion with efficiency, compliance, and flexibility.
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